Coursera Work From Home Jobs, Coursera is hiring interested and eligible candidates for the role of Enrolment Associate. Candidates having Any Graduate , MBA from a reputed institute with 1+ years experience in customer service, sales, higher education admissions, or recruitment are eligible to apply. Read below for the Apply link and more details on Coursera Careers.
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Coursera is a leading online learning platform that offers a wide range of courses, specializations, and degree programs from top universities and institutions around the world. Founded in 2012, Coursera has transformed the way people access education, providing flexible and affordable learning opportunities to millions of learners globally.
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Work From Home Jobs Coursera: Job Details | ||||
---|---|---|---|---|
Role | Enrolment Associate | |||
Qualification | Any Graduate, MBA | |||
Experience | 1+ Years | |||
Location | Work From Home | |||
Website | www.coursera.org |
Job Description
Enrolment Associate
Responsibilities
- Conduct outreach service to a high volume prospective student pool through chat, email, phone and other tools throughout various stages of the recruitment funnel, focussing primarily on initial qualification and commitment.
- Schedule high intent learners with an Enrollment Counselor for a program overview and next steps.
- Follow up with learners as needed via chat, email, SMS/Whatsapps, and other tools to ensure their engagement throughout the funnel.
- Assist in various outreach campaigns including learner re-engagement and registration.
- Ensure learner updates are recorded in CRM and provide high-level reporting and insights on top-of-funnel progress
- Knowledge and understanding of Coursera hosted programs offerings and services.
Skills Required
- Must have 1+ years experience in customer service, sales, higher education admissions, or recruitment
- Experience in a metrics-driven environment
- Demonstrated a establishing rapport and building relationships
- Business fluency in English
- Salesforce or similar CRM experience preferred
- Ability to work across multiple time zones
- Written and verbal communication skills and strong attention to detail
- Excellent customer service skills, able to work with multiple stakeholders at the same time
- Highly organized and efficient in maintaining digital records for reporting purposes
To Apply for Enrolment Associate at Coursera Click on the button below
How to Apply for Work From Home Jobs Coursera
- Click on the apply Now button and you will redirect to official career webpage
- Then Click Apply Now Button in career page
- Provide your Details and fill the application
- Then Click Apply button.
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