Mega Walk In Drive At HCLTech | Customer Support | 2 May to 3 May

Mega Walk in Drive at HCLTech, HCL Tech is hiring for the Customer Support role in Chennai and Noida. Candidates with Any Graduate degree with 0 - 5 years of experience are eligible to apply. Freshers are also eligible to apply. Read below for more details.

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HCL Technologies, commonly known as HCL Tech, is a leading global technology company headquartered in Noida, India. Established in 1976, HCL Tech has emerged as one of the largest IT services firms in the world, with operations spanning across various industries and geographies. The company offers services, including software development, infrastructure management, engineering services, cybersecurity, and digital transformation solutions. HCL Tech serves clients across diverse sectors, including banking, healthcare, retail, manufacturing, and telecommunications, helping them navigate the complexities of the digital age and achieve their business objectives. 

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Mega Walk In Drive At HCLTech: Job Description
Role	Customer Support (Voice)
Qualification	Any Graduate
Experience	0 - 5 years
Location	Chennai, Noida
Website	www.hcltech.com
Walk in Interview Details
Chennai	Date & Time 2nd May - 3rd May, 12.00 PM - 3.00 PM Venue HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras, Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058 Contact Deepthi
Nodia	Date & Time 2nd May, 11.00 AM - 2.30 PM Venue A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) Contact Aman Chhabra
Responsibilities	As a Customer support, you will be responsible for processing simple to complex orders and handling inquiries from the client with high accuracy and efficiency. Ability to use deductive reasoning to make sound business decisions. Ability to follow practices and work cross-functionally with multiple teams to complete tasks and other job functions. Ability to multi-task in between tools in maintaining client databases, and validating order information. Ability to verify payment terms with high attention to detail. You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow. Ability to own and manage the internal order to cash processes for multiple products to ensure it comply with organizational policies. Being able to learn and process all products offered in the logo.
Skills Required	Excellent English Communication Skills.  Strong E-Mail Writing Skills with a focus on Customer Service. Solving Customer Queries Via E-Mail and Call. Team oriented/team player Situational/contextual awareness with the ability to understand the impacts of ones work. Excellent critical and analytical thinking abilities High attention to detail, and high level of professionalism Proactive, self motivated, self starter, minimal supervision Excellent analytical skills and strong decision-making skills. Strong organizational, time and workflow management skills

How to Apply for Mega Walk In Drive At HCLTech?

Candidates have to attend the Walk-in Interviews on the dates and Venues provided in the tables above. There is no need to register for the interviews. Interested candidates can share their resumes in the mails provided in the contact information. Candidates must carry the following documents to the interviews. 

• Updated Resume
• Aadhar card/PAN Card/Any other Govt. ID

Mega Walk In Drive At HCLTech: FAQ

What does HCLTech do?

HCL Tech provides industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Is HCLTech good company to work?

Yes.

What is the Salary of Customer Support in India?

The base salary range of customer support in India is 15k/m-25k/m.

What skills do you need to be a customer support ?

Skills required for a Customer Support Associate are empathy, time management, active listening, emotional intelligence, and problem-solving.

How many Rounds are there in Interview?

There are 3 Rounds in Interview

HR Screening.

Written Test related to Case Studies / Emails.

Operations Interview.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only. This information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.